Strategic Role of HR Manager

 

HR professionals, especially at the highest level make a strategic contribution that ensures organization has the quality of skilled and engaged people it needs. The role of HR practitioners very widely according to the extent to which they are generalists or specialist the level at which they work and the needs of the organization. Therefore, the HR practitioners play varies roles in an organization.

The Strategic Business partner model


What is the HR Business Partner Model? (HR university) 

HR professionals as strategic business partners should work closely with management influencing the business strategy and contributing to its implementation. The recommended role for the HR function is that of ‘strategic partner’. This role typically has 4 aspects.

·       Top HR executive corporate with their line counterparts in formulating HR strategies.

·       Top HR executives fully participate in all business strategy sessions as equals to CFO and other top executives.

·       HR executive work closely with line managers on an ongoing basis to ensure that all components of the business strategies are adequately implemented.

·       The HR function itself is managed strategically.

To become strategic partner, they need good working knowledge of the organization and its strategies. Hence, they should meet the following criteria.

·       Spend time with the customer and client diagnosing, discussing and responding to needs

·       Actively participate in business planning meetings and offer informed insights on strategic, technological, and financial capabilities.

·       Understand business condition.

·       Demonstrate competencies in business knowledge, particularly customer relations, delivery of world class management practices and management of change.

 

Strategic role of HR professionals.

The Strategic role of HR professionals varies in accordance with their level or function as HR directors, HOHR functions, Business partners or HR advisers ect.

The strategic role of HR directors.

 The key roles are to develop and implement HR strategies that are integrated with the business strategy and ensure that a strategic approach is adopted which ensures that HR activities support the business add value by taking in to account the ethical dimensions.

·       Understand the strategic goals of the organization.

·       Appreciate the business imperatives and performance drivers relative to these goals.

·       Understand the business model.

·       Contribute to the development of the business strategy

·       Ensure that the senior management understands the HR implications of its business strategy.

·       See the big picture including the broader context.

·       Think longer term.

·       Understand the kinds of employee behavior.

·       Embrace ethical considerations.

Strategic Role of Head of HR functions.

·       Understand the strategic goals of the organization.

·       Appreciate the business imperatives and performance drivers.

·       Help senior management to understand the implications of its strategy for the HR function.

·       Know how HR practices in the function can contribute to the achievement of goals.

·       Be capable of making a powerful business case for any proposals on the development of HR strategies for the function.

The strategic role of HR business partners

·       Understand the business and its competitive environment.

·       Understand the goals of their part of business.

·       Ensure that their activities provide added value for the unit or function.

·       Build relationships with line management and employees

·       Provide support to the strategic activities of the colleagues.

·       Be pro-active, identifying problems and producing innovative solutions.

Challenges of becoming a strategic partner

·       Avoid strategic plans on to shelf- Need to turn strategic statements in to a set of organization actions.

·       Create a balance scorecard – be equally accountable for all segments of the balanced scorecards, provide intellectual leadership on people dimension.

·       Aling HR plans to business plans.

·       Watch out for quick fixes- HR professionals should understand the theory, research and application of ideas in order to apply them appropriately in their business.

·       Create a capability focus within the firm- identify and improve capabilities both to implement strategy and to leverage new products.

Overcoming challengers.

·       Participation in business planning.

·       Understanding business issues.

·       Participation in business task forces.

·       Fostering system thinking.

·       Ensuring program management of workforce planning, skills assessments, succession planning, retraining and diversity.

·       Providing support to group-wide or sector initiatives.

·       Championing the company way and management practices.

In conclusion, HR professionals play a vital role in ensuring organizations have the skilled and engaged workforce needed to achieve business goals. The HR Business Partner Model recommends that HR practitioners work closely with management to influence and implement business strategy. The strategic role of HR professionals varies depending on their level and function within the organization, with HR directors, HOHR functions, and HR business partners all playing important roles. Becoming a strategic partner requires an understanding of the business and its goals, as well as the ability to provide added value and innovative solutions. Overcoming challenges requires participation in business planning, fostering system thinking, and providing support for initiatives such as workforce planning and diversity. By fulfilling these roles and responsibilities, HR professionals can make a significant contribution to the success of their organizations.

Reference

·       www.youtube.com. (n.d.). What is the HR Business Partner Model? [online] Available at: https://www.youtube.com/watch?v=eeVyY32qkmQ&t=66s [Accessed 15 Apr. 2023].

·       Armstong,M& Baron,A.(2005). A handbook of strategic human resource management. The key to improved business performance.

·       Mayhew, R. (2019). The Strategic Role of Human Resource Managers. [online] Chron.com. Available at: https://smallbusiness.chron.com/strategic-role-human-resource-managers-11782.html.

·       ‌ Fechter, J. (2023). What is the HR Business Partner Model? - HR University. HR University. [online] 2 Feb. Available at: https://hr.university/career/hr-business-partner/hr-business-partner-model/.

Comments

  1. Thank you for sharing this informative article on the strategic role of human resource managers. Recognising the value that HR experts contribute to an organisation by ensuring a competent and engaged staff is critical. The HR Business Partner Model emphasises the importance of HR practitioners collaborating closely with management to influence and implement business strategy while ensuring that the HR function is managed strategically.

    Overall, this article emphasises the importance of human resource experts in guaranteeing an organization's success. HR professionals can substantially contribute to attaining company goals by fulfilling their roles and duties as strategic partners.

    What steps can HR professionals take to promote system thinking and support programmes like workforce planning and diversity?

    ReplyDelete
    Replies
    1. Thank you for your comment! Answering to your question,
      To promote system thinking and support programs like workforce planning and diversity, HR professionals can take the following steps:

      Collaborate with other departments: HR professionals should work closely with other departments to understand their needs and align HR programs and policies to support organizational goals.

      Analyze data: HR professionals should collect and analyze data on workforce demographics, skills, and performance to identify areas that need improvement and to develop effective diversity and workforce planning programs.

      Develop a culture of diversity and inclusion: HR professionals should work to create a culture of diversity and inclusion by promoting awareness, understanding, and acceptance of differences among employees.

      Provide training and development opportunities: HR professionals should offer training and development opportunities to employees to enhance their skills, knowledge, and abilities, which can also support diversity and workforce planning efforts.

      Monitor progress: HR professionals should regularly monitor the effectiveness of diversity and workforce planning programs and adjust them as needed to ensure they are meeting their intended goals and objectives.

      By implementing these steps, HR professionals can promote system thinking and support programs like workforce planning and diversity, which are critical to achieving organizational success.

      Delete
  2. The article highlights the importance of HR professionals in ensuring organisations have a skilled and engaged workforce that aligns with business goals. The HR Business Partner Model, with its four aspects, emphasises the need for HR practitioners to work closely with management to influence and implement business strategy.

    However, the article falls short in providing concrete examples of how HR professionals can implement the strategies mentioned. It is necessary to provide practical examples of how HR professionals can align HR strategies with business strategies, create a balance scorecard, and foster system thinking.

    Additionally, the article does not mention the importance of HR technology in the strategic role of HR professionals. Technology plays a significant role in managing and analysing data, identifying talent gaps, and measuring the effectiveness of HR strategies.

    My question to you Hansika, How can HR professionals leverage HR technology to support their strategic role in an organisation?

    ReplyDelete
    Replies
    1. Great question! HR technology can be a powerful tool for HR professionals to support their strategic role in an organization. Here are some ways in which HR professionals can leverage HR technology:

      Data management: HR technology can help HR professionals manage and analyze large amounts of data, such as employee demographics, performance metrics, and compensation data. This can help HR professionals identify talent gaps, track employee performance, and make data-driven decisions.

      Recruitment and onboarding: HR technology can streamline recruitment and onboarding processes, such as applicant tracking, resume screening, and onboarding paperwork. This can save time and resources for HR professionals, allowing them to focus on other strategic initiatives.

      Performance management: HR technology can support performance management initiatives by providing tools for goal setting, performance tracking, and feedback. This can help HR professionals monitor employee performance, identify areas for improvement, and provide targeted coaching and development opportunities.

      Learning and development: HR technology can support learning and development initiatives by providing online training resources, tracking employee progress, and identifying areas for further development. This can help HR professionals support employee growth and development, which can lead to improved employee engagement and retention.

      In summary, HR technology can provide HR professionals with the tools and data they need to support their strategic role in an organization. By leveraging HR technology, HR professionals can streamline processes, make data-driven decisions, and support employee growth and development.

      Delete
  3. Timely topic with many personal takeaways for HR managers. Strategic thinking is one of the best benefits of SHRM. HR Managers have to think about their daily issues in the context of organizational development.

    ReplyDelete
    Replies
    1. I completely agree! Strategic thinking is one of the most valuable skills that HR managers can develop through the study of SHRM (Strategic Human Resource Management). By considering the bigger picture of organizational development, HR managers can become better equipped to address the daily challenges they face with a more long-term and integrated perspective.

      Delete
  4. This comment has been removed by the author.

    ReplyDelete
  5. The post is giving great insight. I also would like to add that the role of a Human Resource Manager in strategic contribution is found to be rare or absent in most of the cases (Antila, 2006).

    ReplyDelete
  6. It is believed that HR professionals need to be aware of several pitfalls to ensure successful implementation of strategic HR initiatives. These include lack of alignment, resistance to change, insufficient communication, limited resources, short-term focus, and lack of data-driven decision making. To mitigate these pitfalls, HR managers should align HR strategies with business objectives, communicate effectively, prioritize resource allocation, take a long-term view, and rely on data-driven decision making. What is your argument?

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  7. Insightful and timely post Hansika. I like to add that HR manager is not only just another job. It is more comprehensive than that. when it comes to decision-making, it is really required to identify their own personal biases, so they can change their mentality and solve bias issues on a personal level.

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  8. A well written blog Hansika. Addition to what you have explained in the article would like to add below. Strengthening the employer-employee relationship is the main strategic role of a human resources manager. Apart from recruiting process, one of the strategic responsibilities of every human resources management is to ensure that there are no unnecessary hazards at work place. Determining of compensation and benefits structure, Workers' compensation insurance is an area in which a strategic plan helps.. Reducing accidents through training employees on the proper use of complex machinery and equipment is one of the functional tasks

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  9. Hansika, your article is so informative and valuable. HR professionals play a vital role in an organization. HR professionals are the people who directly get engaged with employees of the company. They are the people who recruit employees, arrange learning & development programs, organize employee engagement activities and motivational programs for employees. Therefore, good HR professionals are essential for an organization to have satisfied employees.

    ReplyDelete

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